Shipping & Delivery

Posters and art prints are rolled with thick paper to secure against dust before being packaged in folded three-sided shipping containers. Framed products are covered securely and positioned in adjustable folded inserts that lock the frame in position.

You can estimate your art’s arrival by adding the processing and transit times. We usually process in-stock posters, prints, photographs within 5–7 business days and framed products within 6–8 business days.

You can quickly check the status of a current order with your order number and email address. As soon as your art ships, we’ll send you a confirmation email that consists of a tracking number.

Shipping is Free.

TheCaviar.us guarantees your fulfillment, and we will offer you a refund or a replacement for received products you are not pleased with. If your package is lost or damaged upon arrival, don’t hesitate to contact our Consumer Support Team through live chat or email at info@TheCaviar.us.

We combine similar products in one shipment (see processing & shipment times). If an unanticipated delay should occur that prevents available items on your order from shipping when expected, you might specifically request that the offered items be shipped independently. Contact our client assistance team directly to email info@TheCaviar.us.

No, we can not provide bundles 11″ x 14″ and smaller to a P.O. box.

Returns

What is your return policy?

Not 100% satisfied with your purchase? Now enjoy extended returns as part of our Zero-Risk gifting policy. Box it. Ship it. Say goodbye. You’ll receive a complete* refund credited to the payment method you used to buy the merchandise. We hope you go shopping with us once again soon. It’s simply not as fun here without you.

*Learn More About Our Return Policy And Process

Buying

Include the product(s) you want to purchase in your shopping cart by clicking on the “Add to Cart” button beside the product image. When you’re prepared to complete your order, click “Continue Checkout” from within your cart and follow the instructions.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal.

To cancel an order that has not yet shipped, have your order number and call our Customer Support Team by live chat or emailing info@TheCaviar.us. We are unable to process cancellations for products that have currently shipped. Please visit our returns page or call us for alternate options.
We are unable to add additional products to existing orders or replace specific items. You will require to cancel your existing order and place a new one. Thanks for your patience!

Enter the specific name of the artwork into the search box that appears at the top of each page.

We pursue a high level of image accuracy. Nevertheless, in some cases, the graph might be approximate, or prints may differ. If you are not satisfied with the purchase you get, you might return it within 30 days for a refund.

TheCaviar.us confirms the dimensions of all images on our website. However, due to industry standards, sizes can vary somewhat up to (1 1/2″). If you are not satisfied with the purchase you get, you may return it within 30 days for a refund.